At Lisadra, we strive to offer our customers the best shipping experience possible. This Shipping Policy outlines our shipping procedures, including processing times, shipping fees, and delivery estimates. By placing an order with Lisadra, you agree to the terms set forth in this policy.
Processing Time
We process orders within 2-3 business days, from Monday to Sunday. Orders placed on holidays or weekends will be processed on the next business day.
Shipping Fees
- USA Orders: Standard shipping fee is $9.00.
- International Orders: Standard shipping fee is $14.00.
Shipping Time-frame
- USA Orders: Estimated delivery time is 3-6 business days.
- International Orders: Estimated delivery time is 10-20 business days.
Please note that these timeframes are estimates and may vary depending on factors such as the shipping carrier and the destination of delivery.
Incorrect Address
If you realize that you have provided an incorrect shipping address, please contact us as soon as possible at [email protected]. We will make every effort to rectify the situation. However, if your order has already been shipped, we may not be able to modify the address. In such cases, you may need to contact the shipping carrier directly to arrange for any necessary rerouting.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, unforeseen circumstances may cause delays. Inclement weather conditions or other unexpected events may impact the shipping process. If a delay occurs, we will make every effort to keep you informed and provide you with an updated delivery estimate.
Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to our customer service team at [email protected]. We are here to assist you and ensure that your shopping experience is smooth and enjoyable.
Policy Changes
Please note that this Shipping Policy is subject to change. For the most up-to-date information, refer to our website or contact our customer service team.
By placing an order with Lisadra, you acknowledge that you have read, understood, and agreed to this Shipping Policy.